SaaS Subscription Agreement & Refund Policy
SaaS Subscription Agreement
1 Parties
This SaaS Subscription Agreement is between:
Provider
BUILD EZI AU PTY LTD (“Build Ezi”, “Provider”, “we”, “us”)
ABN: 77 657 772 864
17 Karp Ct, Bundall QLD 4217, Australia
Email: info@buildezi.com
Subscriber
The business entity or individual identified during account registration.
2 Subscription Grant
Subject to payment of the Fees and compliance with this Agreement, Build Ezi grants the Subscriber a non-exclusive, non-transferable, revocable licence to access and use the Service for internal business purposes.
The Subscriber must not sub-licence, resell, reverse engineer, or use the Service to build a competitive product.
3 Free Trial
4 Fees and Payment
Current fee: AUD $163.40 per month (inclusive of GST). Billed monthly in advance. Subscriptions auto-renew unless cancelled. At least 30 days notice will be provided before any pricing change.
If payment fails, the Subscriber has 7 days to resolve. Access may be suspended after 7 days and terminated after 30 days of non-payment.
5 Subscriber Data
The Subscriber retains all right, title, and interest in Subscriber Data. Build Ezi will not sell Subscriber Data to third parties. Data is retained for 30 days after termination to allow export, then deleted.
6 Data Security
Build Ezi implements reasonable technical and organisational security measures including encryption in transit and at rest, access controls, and incident response procedures.
In the event of a data breach, Build Ezi will notify the Subscriber in accordance with the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme.
7 Intellectual Property
Build Ezi retains all Intellectual Property Rights in the Service. The Subscriber retains all Intellectual Property Rights in Subscriber Data.
8 Term and Termination
The Subscriber may cancel at any time. Cancellation takes effect at the end of the current billing period.
Build Ezi may terminate immediately for material breach, fraudulent conduct, or non-payment after the grace period.
Build Ezi may terminate for convenience with 60 days notice, with pro-rata refund of prepaid fees.
9 Limitation of Liability
Neither party is liable for indirect, incidental, consequential, or punitive loss. Build Ezi total liability in any 12-month period is capped at total Fees paid in that period.
10 Governing Law
This Agreement is governed by the laws of Queensland, Australia. Disputes are subject to the exclusive jurisdiction of the courts of Queensland.
11 Contact
ABN: 77 657 772 864
17 Karp Ct, Bundall QLD 4217, Australia
Email: info@buildezi.com
Website: www.buildezi.com
Refund Policy
Free Trial 30 DAYS
New subscribers get 30 days free. No credit card required. Cancel during trial and you owe nothing.
First Paid Month 7-DAY WINDOW
Not satisfied within the first 7 days of your first paid month? Email us for a full refund, no questions asked. First-time paid subscribers only.
After the 7-Day Window
Subscription fees are non-refundable after the 7-day window. You can cancel at any time and retain access until the end of the billing period.
How to Request a Refund
Email info@buildezi.com with your account email, the date of the charge, and a brief description. We will respond within 2 business days.