FAQS

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Explore our frequently asked questions about our app, billing, support and technical questions. If you can’t find what you’re looking for, visit our contact page to get in touch.

App FAQs

What are the key features and functionalities of the Build Ezi app?

Build Ezi was designed by tradies, for tradies, so it has carefully been created with features such as project planning and scheduling, task and document management, communication and collaboration tools, budgeting and cost control, reporting and analytics, mobile accessibility, integration capabilities, data security, and customer support aiming to streamline construction project management, enhance collaboration, and improve overall productivity so you can feel satisfied, organised and in control with your work and get back to the things that matter.

How does your app handle project scheduling and task management?

With a visual Gantt chart interface you can easily handle and create project scheduling and task management. Your tasks can be assigned, prioritised, and tracked with deadlines and dependencies resulting in a smooth workflow management and improving coordination among team members.

Can your app track project progress and provide real-time updates?

Yes, absolutely. Our app allows you to monitor the status of tasks, milestones, and overall project progress. It provides real-time updates on task completion, allowing you to stay informed about the project’s current status. This feature enables better visibility and allows for timely decision-making and adjustment of project plans as needed.

Does your app have a document management system for storing and sharing project-related files?

We know how many documents you have on the go at one time, that’s why our app includes a centralised storage location document management system specifically designed for storing and sharing project-related files such as drawings, contracts, permits, and specifications. And, you can easily store and categorise files for each project, making it convenient to access the necessary documents when needed.

Can your app handle budgeting and cost management for construction projects?

Yes. The Build Ezi app allows you to create project budgets, track expenses, and generate financial reports meaning you will have better cost control and stronger financial management.

What kind of reporting and analytics capabilities does your app offer?

Build Ezi enables you to generate customised reports that provide insights into project progress, resource utilisation, and financial performance. These reports help you in making informed decisions, identifying trends, and optimising project management processes.

Is your app compatible with other project management tools or software?

As a stand-alone app, Build Ezi is designed to offer all-inclusive project management capabilities within its platform. While it doesn’t directly integrate with other project management tools or software, it provides a wide range of features to efficiently manage construction projects on its own.

How does your app handle collaboration and communication among team members?

Our app offers messaging, file sharing, and team discussions for easy communication and information sharing within the project. These tools make it easy for you and your team members to communicate, share updates, and work together throughout the construction project.

Is your app mobile-friendly and accessible on multiple devices?

Yes, our app is designed to be responsive and compatible with different mobile devices, allowing you to manage projects and access important information on the go. Build Ezi provides flexibility and convenience in construction project management.

Can your app integrate with popular accounting software for seamless financial management?

Not yet! However, it provides comprehensive budgeting and cost management features within its own platform, which means you can still efficiently manage the financial management of construction projects.

How secure is the data stored in your app, and what measures are in place to protect it?

Data security is a top priority for Build Ezi. Our app ensures the protection of stored data through robust measures. All data is securely stored in a separate storage infrastructure, ensuring high levels of security and reliability with data encryption, regular backups, and user access controls to safeguard sensitive project information and maintain data integrity.

Are there any limitations or restrictions on the number of projects or users that can be managed within the app?

We specifically designed the Build Ezi app to not impose any limitations or restrictions on the number of projects and users that can be managed within the app. This means you can carry on with your work and enjoy all the benefits without the worry of hitting a roadblock.

Can your app generate customisable templates and forms for project documentation?

RFIs (Request for Information), and Yes. Prepare to save time by easily creating and customising templates for various project documents such as contracts, change orders more.

Are there any additional costs or fees associated with using Build Ezi?

No, the Build Ezi app operates on a subscription model, and once you have subscribed, there are no additional charges or hidden fees. Our app already offers tools that enhance professionalism, freedom and efficiency in your business. However, we are continuously working to add to this, so, if we introduce any upgrades in the future we will always keep you informed and give you the control of your subscription.

Support FAQs

What kind of customer support or technical assistance is available for users?

We provide multiple channels of customer support and technical assistance which you can reach out to us via phone, Zoom, and email. Additionally, our app offers video tutorials that will guide you through the different features and functionalities. We will always make sure you have access to assistance whenever you need it, helping you make the most of the app.

Billing FAQs

How can get started?

You can get started by subscribing via the Google Play store or the Apple Store. Simply download the app and get started by creating your account.

Can I cancel at any time?

Yes, you can cancel anytime via your subscriptions on your device. You will only be billed for the period of the remainding days on the 30 day cycle to align our billing with the services provided.

Are there lock in contracts?

No, there are no lock in contracts. Cancel anytime via your subscriptions via the app. However, if you would like to join us for yearly or longer term agreements chat to our support to give you a personalised quote.

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